Agent/Broker Marketplace Certification Training

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Requirements for Get Covered Illinois Agent/Brokers

At Get Covered Illinois, we’re committed to our partnership with health insurance agents/brokers certified in Illinois. As part of this support we have created tools and training to support your efforts in our shared mission of enrolling Illinoisians in coverage. The certification program provides the minimum body of knowledge required for Illinois licensed Agents/Brokers to operate on the Get Covered Illinois Marketplace. The online classes are required to be completed annually.

Agent/Brokers seeking certification are required to:

Maintain a License with the Illinois Department of Insurance with a health line of authority
Complete online training and the score 80% on the post training assessment.
Sign the Get Covered Illinois User’s Agreement

Course curriculum

1. Broker Information
1. Introduction to Training and ACA Basics
2. Unit One Quiz Questions: Training Overview & The Affordable Care Act
1. Helping the Customer Speak Insurance
2. Unit Two Quiz Questions: Helping the Customer Speak Insurance
1. Privacy, Security, and Fraud
2. Unit Three Quiz Questions: Privacy and Security
1. Marketplace Application Essentials
2. Unit Four Quiz Questions: Marketplace Application Basics
1. Removing Barriers to Enrollment
2. Unit Five Quiz Questions: Removing Barriers to Enrollment
1. Customer Services Standards for Brokers and Assisters
2. Unit Six Quiz Questions: Customer Service Standards for Brokers and Assisters
1. Coming Soon!
1. Final Exam

About this course

7 Units
50 minutes per unit